RCC Privacy Policy



Revive City Church (RCC) is dedicated to protecting your privacy and safeguarding your personal data. RCC has provided this Privacy Policy to explain how it collects, uses and discloses your personal data in accordance with the Personal Data Protection Act (“PDPA”), and how the use or disclosure of such data will benefit your experience when using RCC’s websites and web applications (collectively, the “Platforms”), such as Revive City’s Online Access Hub (“RCC Portal”). This Privacy Policy also explains the choices you can make about RCC’s use of your information, the measures RCC takes to protect your information, and how you can contact RCC about its privacy practices, so that you can make informed decisions about what personal data to share with RCC.

By providing your personal data on our Platforms, you are deemed to have consented to the collection, use and disclosure of your personal data pursuant to this Privacy Policy.



The types of personal data that NCC collects may include your name, residential address, work address, e-mail address, telephone number, mobile phone number, date of birth, gender, names and ages of children, employment details, nationality, race, identity card number, marital status, photographs, video recordings, audio-visual information and other information necessary to fulfil special requests (e.g., emergency contact information).

In the event that you provide any personal data to RCC relating to any third party (e.g., information regarding spouses and children) for any purpose, for instance emergency contact information, you confirm that you have obtained the consent of such third party for RCC to collect, use and disclose their personal data pursuant to this Privacy Policy.

RCC may also collect non-personally identifiable information about you, such as your use of our Platforms, internet protocol addresses, browser and computer system information, cookies, invisible pixels, web beacons, and aggregated data related to your use of our Platforms.

When you email RCC with personal data for the purpose of receiving any form of assistance from RCC, you agree to allow RCC to collect, use and/or disclose such personal data to facilitate the provision of such assistance to you.

RCC respects your privacy. It is RCC’s practice not to ask you for information unless RCC needs and intends to use it. You agree that RCC may collect, store, process, disclose, access, review and/or use personal data about you, whether obtained from you or from other sources, for the purpose of managing your relationship with RCC:

  1. providing services to you as a member/attendee of RCC;
  2. sending activation, confirmation, acknowledgement or reminder emails to you whenever you sign up for accounts on the Platforms, or in relation to your general use of any account you have on any of the Platforms;
  3. sending you invitations to church-wide events;
  4. enabling you to access or use the Platforms;
  5. identification, verification and authentication purposes;
  6. allowing your immediate family members to book events or register on your behalf;
  7. allowing you to book Kingdom Kids classes for your children;
  8. allowing you to join any group (e.g. care group/life group) or ministry;
  9. sharing your testimonies;
  10. allowing you to manage team members and care group members, and submit attendance information;
  11. allowing you to register or RSVP for events;
  12. processing and responding to queries or requests (including but not limited to prayer and counselling requests) submitted by you;
  13. processing applications submitted by you;
  14. sending you marketing emails to events for targeted groups;
  15. sending you notification emails concerning road closures on service days or change in service venues/times;
  16. sending you notification SMSes regarding road closures on service days, changes in service venues/times, and/or booking confirmations;
  17. sending you mail to the postal address provided by you;
  18. statistical analysis;
  19. tax filing preparations;
  20. processing credit notes and processing refunds;
  21. collection of fees, charges, and expenses for services provided;
  22. facilitating the making and payment of claims, including payments by cheque, bank transfer or other means;
  23. carrying out billing, accounting, auditing and the maintenance of proper book-keeping for RCC’s operations and business; and/or
  24. the disclosure of the relevant books, documents, records and information (in hard or soft copy) to the auditors for the preparation of financial reports; and
  25. fulfilling any other reasonable purpose which may, in the ultimate discretion of RCC, be necessary, including any administrative or operational purposes. 


Personal data collected may be shared with third parties (e.g., vendors) in the following circumstances:

  1. When RCC has received your consent to do so;
  2. When third parties are engaged to perform any of the purposes listed in Clause 3 above for and on behalf of RCC;
  3. In situations where sharing or disclosing your information is required in order to offer you products or services you desire;
  4. When it is necessary to disclose such information to RCC’s professional advisers (including without limitation our lawyers, accountants and auditors);
  5. When companies or service providers that perform business activities on behalf of RCC (e.g., credit card processing, customer support, online ticketing and registration, digital services and solutions and online marketing services) require such information;
  6. In the event that RCC Hub is merged or acquired by another entity;
  7. To comply with legal or regulatory requirements or obligations in accordance with applicable law; and
  8. In cases of emergency where disclosure is required to safeguard the life or health of an individual.

Examples of third parties include, but are not limited to:

  1. RCC’s SMS notification service provider;
  2. RCC’s technical helpline service provider (external call center);
  3. Event vendors (e.g., when users sign up for events.
  4. Online ticketing and registration service providers;
  5. Online marketing service providers;
  6. Digital solutions or payment providers. 
  7. Payment gateway service providers.

RCC will use its best endeavors to ensure that your personal data is protected by such third parties.

We may feature third party sites on our Platforms and these third-party sites may (if you provided your consent and accepted their terms of use, privacy policy or similar document) use information about your visit to our site. This Privacy Policy does not apply to, and we are not responsible for, the data collection practices of these third-party sites, and we encourage you to check their privacy policies to learn more about their use of cookies and other technology. If personal data is disclosed as mentioned above, RCC will seek to limit the scope of personal data that is furnished to the amount necessary for the performance of the specific purpose. Unless otherwise precluded by legal process, RCC requires third parties to protect your personal information and abide by applicable privacy laws and regulations.



You may withdraw the consent that you provide for the collection, use and disclosure of your personal data by contacting RCC directly at portal@revivecity.com at any time.

Upon receipt of your written request to withdraw your consent, RCC may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for RCC to notify you of the consequences regarding the same. In general, we shall seek to process your request within fourteen (14) business days of receiving it.

Depending on the nature and scope of your request, RCC may not be in a position to continue providing our services to you, whether on the Platforms or otherwise, and RCC shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform RCC in the manner described above.

You may withdraw your consent to RCC using or disclosing your personal data but withdrawing does not affect our rights where (1) such use or disclosure is required by law, (2) on national/public interest grounds, (3) the personal data in question was collected from publicly available sources or (4) such use or disclosure is necessary in an emergency where the life or health of a person is at risk.


RCC encourages users to regularly access, review and update their accounts on the Platforms with accurate and current information. RCC members may do this online through their RCC Portal accounts.


If you no longer wish to use our Platforms, you may opt to deactivate or delete your account on our Platforms.

If you make a request to deactivate your account on our Platforms, you will have the option to reactivate your account in accordance with our internal processes, which may be updated from time to time, before your account is deleted. RCC will continue to retain the personal data associated with your account until your account is deleted, in accordance with our internal processes.

If you make a request to delete your account on our Platforms, we will make reasonable efforts to cease to retain the personal data associated with that account and remove the means by which the personal data can be associated with the user in a timely manner. By deleting your account, please note that you will not be able to subsequently reactivate your account, and you would need to create a new account should you wish to engage in any activities that require you to have an account on our Platforms.

In any event, we will store your personal data only for the time period necessary to fulfill the purposes for which such personal data was collected, or as required or permitted by applicable laws. Once we determine that the retention of your personal data is no longer necessary for those purposes, or that retention is no longer necessary for any legal or business purpose, we will cease to retain your personal data, or anonymize the personal data so that it can no longer be used to identify any particular individual.


RCC will not transfer your personal data to a country or territory outside The United States, except as specified in this Privacy Policy. In using the services on our Platforms, you understand, acknowledge and consent to the transfer of your personal data out of The United States where it is necessary to provide the said services to you.

If your personal data is transferred out of The United States, RCC will take appropriate steps to ensure that the recipients thereof are bound by legally enforceable obligations (such as laws, contracts, binding corporate rules or any other legally binding instrument), so that your personal data continues to receive a standard of protection that is at least comparable to that provided under the governing bodies.


RCC may amend this Privacy Policy from time to time. RCC encourages users to visit the Platforms regularly to stay updated on these changes. Users are deemed to have consented to any and all changes to the Platforms and/or this Privacy Policy, as the case may be, from the date such changes are published online.


RCC will maintain reasonable technical and organizational security measures to protect personal data from loss, misuse, and unauthorized access, use, disclosure, alteration, modification, or destruction.


While RCC will make all reasonable efforts to store personal data collected by RCC in a secure server and/or secure files and keep such information accurate and up-to-date, please note that the Internet is not a secure medium for the transmission of information. Therefore, RCC cannot accept responsibility for, warrant or guarantee the security of information you send to or receive from RCC over the Internet. To the fullest extent allowed by law, RCC disclaims any responsibility or liability for any claim, damage or loss connected to the loss of or unauthorized use of personal data, whether by unauthorized access to the server or files or otherwise.


If you would like to update your information or modify your communication preferences, you may do so from your RCC account or contact us by email at: portal@revivecity.com

If you have comments, questions or concerns about data privacy or NCC’s privacy policies, you may contact us at info@revivecity.com.